We are committed to promoting responsible gambling and ensuring that information and help in respect of problem gambling is readily available to all.
Keeping Your Gambling Under Control
- Remembering that you are taking part for fun and not as a means of investing your money
- Setting strict limits on how much time and money you’re going to spend, before playing
- Quitting while you’re ahead
- Only gambling with money that you can afford to lose
- Not spending more money on gambling in the hope that you will win back any money that you’ve already lost
- Keeping up other interests and hobbies and not letting gambling take over your life
- Not gambling in order to escape from stress or boredom
Is Gambling Becoming A Problem?
For some people, gambling can become a problem. If you are concerned about the amount you are gambling and feel it is taking over your life, then ask yourself the following questions:
- Have others ever criticised your gambling?
- Have you lied to cover up the amount you have gambled or the time you have spent doing it?
- Do arguments, frustrations or disappointments make you want to gamble?
- Do you gamble alone for long periods?
- Do you stay away from work or college to gamble?
- Do you gamble to escape from a boring or unhappy life?
- Are you reluctant to spend ‘gambling money’ on anything else?
- Have you lost interest in your family, friends or pastimes due to gambling?
- After losing, do you feel you must try to win back your losses as soon as possible?
- When gambling and you run out of money, do you feel lost, in despair and need to gamble again as soon as possible?
- Do you gamble until your last penny is gone?
- Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
- Do you feel depressed or even suicidal because of your gambling?
If ‘yes’ is the answer to some of these questions, then it is likely that a gambling problem exists. If you, a friend or relative are having a problem with gambling the following places can offer support.
More Information And Help About Problem Gambling
For help and general advice about gambling go to www.begambleaware.org
For advice on problem gambling via a live webchat go to: www.gamcare.org.uk
GamCare also offer a phone helpline on 0808 8020 133
Self Exclusion Policy:
We operate a Self-exclusion Policy, which means that you can exclude yourself from purchasing tickets for future draws.
If you would like to be excluded from the weekly lottery, Raffle or any other society lotteries promoted by us, you can e-mail email@example.com or phone our Supporter Communications Team on 020 7033 1777 (Mon–Fri, 9am–6pm).
If you are a lottery player and opt for self-exclusion, we will refund all the unused funds in your weekly lottery account. Your account will be closed. We won’t contact you to ask if you’d like to be reinstated; it will be up to you to inform us. We will not promote our raffles to you and if you have already bought raffle tickets from an undrawn raffle we will refund your entry and exclude your entry from the final draw.
If you decide to sign up again, there will be a day’s cooling-off period before you can play, giving you time to consider if you have made the right decision. You can choose to suspend your account at any time.